Logistics Archives - Multichannel Merchant

Ecommerce Delivery: What Do Your Customers Want?

August 31, 2018 | Brian Bourke

When it comes to ecommerce delivery, customer expectations are constantly rising. But just offering a wider selection of delivery options won’t necessarily ensure customer satisfaction. These three fulfillment scenarios illustrate best practices that will help ensure customer satisfaction, loyalty and repeat business.

UPS Looks to Solve Supply Chain Issues with Blockchain Patent

August 21, 2018 | Mike O'Brien

UPS has filed a U.S. patent application for a technology that would use blockchain and its shared distributed ledgers to more efficiently track and manage packages shipped within its network as well as those handed off to other carriers worldwide.

FedEx Active in Blockchain Initiatives Tying in Supply Chain

July 10, 2018 | Mike O'Brien

With interest growing in the use of blockchain in the supply chain, FedEx has been very active in moving the technology forward. Dale Chrystie, FedEx Freight’s Vice President of Strategic Planning and Support, spoke with Multichannel Merchant about the company’s involvement with blockchain initiatives.

Ecommerce Operations Summit 2019 Call for Speakers Now Open

June 19, 2018 | Mike O'Brien

Are you an operations and fulfillment professional with a great, compelling story to tell that will educate and inform your industry peers? If so, we want to hear from you! The Ecommerce Operations Summit 2019 Call for Speakers is open from now until Aug. 10. Send us your best ideas and we’ll consider them for next year’s agenda.

8 Factors When Considering a 3PL for Your Ecommerce Company

March 20, 2018 | Brian Barry

The 3PL option is not for everyone, but a growing number of ecommerce companies have found it to be efficient, while delivering quality customer service. Here are 8 factors to consider as you evaluate whether the 3PL route makes sense for your organization.

UPS Sues European Union Antitrust Agency over TNT Express Denial

February 28, 2018 | Mike O'Brien

UPS has filed a lawsuit against the European Union’s antitrust agency, seeking $2.15 billion (1.74 billion Euros) for its 2013 decision which scuttled the carrier’s planned acquisition of Netherlands-based TNT Express. See what preceded the action and how UPS views its commitment to the EU market.

Mercado Libre to Open First Distribution Centers in Mexico

February 20, 2018 | Mike O'Brien

Leading Latin American online marketplace provider Mercado Libre is adding its first distribution centers, building two in Mexico to help improve its logistics in that country and better compete with Amazon.

Home Depot Reportedly Considering Acquisition of XPO Logistics

December 27, 2017 | Mike O'Brien

In a move that would vault its logistics and shipping operations to a new level, Home Depot is reportedly interested in acquiring Greenwich, CT-based XPO Logistics, according to a report in Recode.

Multichannel Merchant Publishes Top 3PL List for 2018

December 5, 2017 | Mike O'Brien

The Multichannel Merchant Top 3PL listing for 2018, a directory of leading third-party logistics (3PL) providers in ecommerce and direct-to-customer operations, is now available. For the third year in a row, the editorial team at MCM has put together this valuable service for our readers.

Amazon Reportedly Testing Local Delivery from Merchant DCs

October 5, 2017 | Mike O'Brien

Once again raising the specter of cutting out more business to UPS and FedEx, Amazon is reportedly testing a program that involves making local deliveries from the warehouses of retailers selling on its marketplace. See what the move entails, and what else Amazon has been doing to beef up its logistics and delivery capabilities.

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