American Eagle Outfitters has expanded its offering of free same-day delivery for members of partner ShopRunner to include 50 U.S. cities, up from six when the retailer started working with the FedEx acquired service in October. During the past year, American Eagle and Aerie have offered free store and curbside pickup.
Pitney Bowes is rolling out a new series of smart lockers that can be used either in office or apartment buildings, college campuses or retail stores that can be configured to use as parcel boxes for individuals to send and receive items, or for picking up ecommerce orders and processing returns.
With omnichannel shoppers being more loyal and more eager to spend, mending fragmented experiences is crucial. It’s clearly time to ensure your store experience is on par with digital. But with so many possibilities from contactless checkout to improved app experiences, knowing where to start is a challenge. Here are some tips.
While many retailers have seen record ecommerce sales in the pandemic era, the execution hasn’t always been pretty. That’s because many were caught with an omnichannel order management process that was less than optimized. This report will detail how you can create a more unified process across all channels.
Increasing demand for next-day and same-day delivery is forcing companies to adopt new strategies and restructure traditional methods to compete. How can you evolve from surviving to thriving in a disrupted economy? Intelligent fulfillment is one way, a multi-layered strategy powered by data and analytics.
Now that the challenges of the lockdown era are behind, and disruptions have solidified into new consumer behaviors and business practices, what’s next for ecommerce operations? In our annual MCM Outlook report, we talk to retail leaders and industry experts to drill down into how companies are faring and what’s working.
As a bored, locked-down country lurched from trend to trend, retailers scrambled to cover demand. It’s no surprise ecommerce marketplaces thrived, connecting customers with 3P sellers to outperform even the strong growth of ecommerce as a whole. Their diversity gives them resilience during periods of complex change.
Getting traffic to your site is one thing, and converting then is another. Unfortunately, many ecommerce stores experience a high bounce rate because they fail to provide what shoppers are looking for: A great shopping experience beyond price and quality. These 5 tips will help you deliver a seamless experience that converts.
A new report from the Retail Industry Leaders Association (RILA) and McKinsey & Co. highlights how sticky the digital shift has become over the past year, and how important personalization, supply chain optimization, omnichannel and sustainability have become to ensure survival in the new landscape.
Flowspace, a provider of warehouse-on-demand software and services, has raised $31 million in a new round to expand its business and build on capabilities like predictive analytics to help retailers achieve fulfillment network optimization through precise fulfillment hub and inventory positioning.