Amazon Automating Packaging to Save on Fulfillment Labor

| Mike O'Brien

In an effort to reduce its massive distribution and fulfillment costs, Amazon is implementing packaging automation, much as many other retailers have, while a separate program offers up to $10,000 to help set up Amazon employees willing to flip to delivery contractors.

7 Ways to Make Your Ecommerce Packing, Shipping More Efficient

| Brian Barry

As you consider your packing supply requirements, you need to look beyond just buying boxes and dunnage. The larger issues of dimensional weight, increased labor costs, brand perception and environmental impact are important, too. These 7 recommendations will help as you review your packing and shipping processes.

Understanding the Sustainability Impact of Ecommerce Packaging

| Dan Healey

Companies use a host of tools and processes to keep damage rates at an acceptable level such as quality control checks and returns tracking reports. But preventing damage during shipments isn’t just a better business decision, it’s a sustainability imperative. The problem is, almost no one is looking at it as one.

eBay Leverages AR to Help Ecommerce Shippers Select Boxes

| Mike O'Brien

eBay is leveraging augmented reality (AR) technology that lets small shippers determine the most economical flat-rate box from the U.S. Postal Service. The new Android feature uses motion tracking and environmental understanding to let shippers place an item inside different sized virtual boxes.

FedEx Corp Announces 2017 Holiday Season Surcharges

| MCM staff

FedEx Corp. announced that the company will add residential holiday season surcharges for packages that require additional handling, are oversized or unauthorized. Here is what the company is saying and what the announcement will mean for both retailers and customers.

Successful Ecommerce Packaging: Sustainable and Protective

| MCM Staff

There are many factors that contribute to creating the ideal customer experience, with packaging being a critical component. In this special report by Multichannel Merchant, you’ll learn all of the ways retailers are making the environment a priority when it comes to their packaging strategy.

Balancing Sustainability and Protection in Ecommerce Packaging

| Tim Parry

There are many factors that contribute to creating the ideal customer experience, with packaging being a critical component. In this special report by Multichannel Merchant, you’ll learn all of the ways retailers are making the environment a priority when it comes to their packaging strategy.

3 Ways to Engage With the Customer After Checkout

| Robert Gilbreath

Repeat customers are critical to the success of an entrepreneur’s business, but the best way to authentically connect with customers is often shrouded in mystery. Here are three ways retailers can still engage with them after the checkout is complete.

customer service puzzle

3 Things Successful Retailers Have in Common

| Ken Chrisman

While there is no one single way for companies to succeed in driving ecommerce growth, there are some fundamental ecommerce and supply chain strategies that many successful companies follow. Here are the best practices to ensure success for your ecommerce business.