USPS Louis DeJoy feature

USPS Head DeJoy Facing Heat from Congress on Agency Changes

| Mike O'Brien

The House approved a $25 billion relief package for the beleaguered USPS, a measure not expected to pass muster in the GOP-led Senate, as new Postmaster General Louis DeJoy is undergoing intense scrutiny in Washington over changes he is initiating. A second hearing before a House panel is scheduled for today.

USPS delivery vans

USPS Calling for First-Time Peak Season Surcharges on Parcels

| Mike O'Brien

The U.S. Post Office is taking the unprecedented step of seeking a peak surcharge in anticipation of huge holiday demand for ecommerce parcel shipping. If approved the increases would take effect from Oct. 18 to Dec. 27, ranging from an additional 24 cents to $1.50 more per package, across all its products.

USPS letter carrier

USPS: Laying Down the Law; $10B Loan Approved; New Loyalty Program

| Mike O'Brien

USPS Postmaster General Louis DeJoy doubled down on the need for greater efficiency and performance, while enacting new measures. Also, the USPS reached an agreement in principle to receive a $10 billion loan from the U.S. Department of the Treasury under the CARES act, and created for the first time a loyalty program.

MCM CommerceChat podcast

How Will USPS Policy Changes Impact Shippers and the Agency Itself?

| Mike O'Brien

What do major changes at USPS mean for thousands of businesses that rely on it daily for parcel delivery, as well as giants like UPS, FedEx and Amazon? How will these changes affect SLAs and CSAT? We discuss these issues with Cathy Roberson, founder and president of Logistics Trends and Insights on our latest MCM podcast.

Cross-Border Shipping Costs Going Up July 1, More Hikes in January

| Mike O'Brien

International shippers are going to face increased postal rates on July 1 as a September agreement among member countries of the 192-member Universal Postal Union (UPU) takes effect, with the U.S.โ€™s self-declared terminal dues rates going into effect for inbound letters and small parcels.

USPS old mailboxes

Political Battle Over USPS Future, Fed Bailout Continues as Mail Declines

| Mike O'Brien

While the USPS gets tossed around like a political football and threatens insolvency without more federal aid, the agency continues to report poor results as already lower mail rates have fallen through the floor due to coronavirus. Meantime, Trump ally, donor and fundraiser Louis DeJoy will be the new Postmaster General.

7 Strategies to Help You Reduce Subscription Box Shipping Costs

| Nicole Lee

Parcels are small, but have a big bottom-line impact for subscription box businesses. Whether youโ€™re sending curated boxes, doing replenishment or ecommerce orders, shipping puts pressure on limited transportation budgets. If cost are getting proportionately higher, it’s time to reevaluate your parcel management approach.

warehouse interior blur feature

How to Boost Your Sales with Ecommerce Fulfillment

| Ken Fleming

Retailers that understand whatโ€™s at stake with ecommerce fulfillment and commit to reducing costs and streamlining the customer experience are turning to automation to make it happen. Automated carrier selection, delivery alerts, invoice auditing and BI help them gain a competitive foothold and boost customer loyalty.

MCM CommerceChat podcast

How Major Carriers UPS, FedEx Have Been Diverging on Services, Prices

| Mike O'Brien

For many years, UPS and FedEx were in virtual lockstep on pricing and service offerings. That is until the past couple years, when they’ve begun to diverge as they seek to differentiate and carve out different market strategies. Mark Taylor of enVista discusses these changes as part of an MCM CommerceChat podcast.