One key reason friendly fraud is such a problem is that merchants and banks lack the capacity to distinguish between legitimate and illegitimate dispute claims. AI-based tools sending transaction data would allow for more accurate analysis of industry trends and consumer preferences, freeing up resources and reducing overhead.
Amsterdam, 10 October 2019: Ingenico Group (Euronext: FR0000125346 – ING), the global leader in seamless payment, is transforming how international ecommerce companies operate in China. By introducing a suite … Continue Reading →
Merchant companies have fallen behind the retail banking and fintech industries in terms of payments innovation. A new report from ACI Worldwide and Ovum details regional differences in terms of progression along the innovation maturity curve, as well as the characteristics of organizations that are ahead of the pack.
Global payments are getting much easier for customers to transact with retailers overseas. The advent of new technologies in the checkout experience such as Apple Pay and Amazon Pay is becoming more prominent as shoppers get more comfortable with mobile commerce. Here are some of the latest trends in global payments and how they are impacting the retail landscape.
The gulf between industry policy and the practical realities of the market creates vulnerabilities and opens the door for new threats like friendly fraud and cyber shoplifting. Visa and Mastercard are stepping up to take this challenge seriously. But is it enough? What’s really needed is a consistent process across card brands.