Most Retailers Delivered on Time This Christmas, Clearing a Lowered Bar

| Mike O'Brien

Retailers lowered the bar for Christmas season fulfillment, then easily cleared it, according to Kurt Salmon. Ninety-three percent of retailers tracked were able to process and deliver customer orders by the last guaranteed delivery date. But 33% of them ditched their last order promise date as Christmas approached.

Peak Holiday Season Sales Up 5.1% Over 2017

| Mike O'Brien

Consumer confidence and fatter paychecks steamrolled right over stock market woes and a partial government shutdown, with overall peak holiday season sales excluding automobiles increasing 5.1% to $850 billion between Nov. 1 and Dec. 24, according to data from Mastercard SpendingPulse.

FedEx Leveraging Automation to Handle Peak Volumes

| Mike O'Brien

FedEx is testing the use of autonomous tugs to transport items within its sortation and distribution facilities in an effort to handle the growing volume of bulky ecommerce orders more efficiently. See what other types of automation the carrier is using to optimize the massive flow of packages through its network at peak.

10 Ways to Analyze Your Peak Season Fulfillment

| Brian Barry

If you haven’t formally evaluated your peak season fulfillment, make this the year you do so. From your analysis of ecommerce operations successes and failures, you can develop a plan to make improvements using a multi-faceted approach. Here are 10 ways to analyze your performance and develop a plan for improvement.

Thanksgiving Ecommerce Sales Hit Record $3.7B, Up 28% from 2017

| Mike O'Brien

Online sales on Thanksgiving Day were a record $3.7 billion, according to Adobe Analytics, up 28% from 2017, making it the fastest growing retail day in ecommerce history. It was also a very mobile-friendly holiday, with orders from smartphones representing 36.7% of all sales and driving 54.4% of site traffic, Adobe reported.

Holiday Season Ecommerce Sales Hit $31.9B to Date, Up 16.7%

| Mike O'Brien

Even before Thanksgiving, ecommerce sales are already off to the races this holiday season. From Nov. 1 to Nov. 20, U.S. consumers spent $31.9 billion online, according to Adobe Analytics, up 16.7% from 2017. More than $1 billion in sales were generated all of those 20 days, Adobe said, a new record, surpassing $2 billion on Nov. 20.