USPS Louis DeJoy feature

Opinion: Will There Be DeJoy in USPS-Ville?

| Mike O'Brien

It’s an open question whether Louis DeJoy will survive in his highly politicized position as Postmaster General long enough to see the wide-ranging reforms he wants to enact realized, or at least started. Considering the critical importance of the USPS, with its every-ZIP-every-door-every-day mandate, a lot hangs in the balance.

USPS sort center 2020 peak overload feature

USPS Posts in the Black, Promises to Address Problems

| Mike O'Brien

The U.S. Postal Service had a very rare quarter in the black, and the Postmaster General promised to implement a bold 10-year plan to address shortfalls in service, infrastructure and the workforce, saying the disastrous delivery performance over the holidays was unacceptable.

USPS letter carrier

USPS: Laying Down the Law; $10B Loan Approved; New Loyalty Program

| Mike O'Brien

USPS Postmaster General Louis DeJoy doubled down on the need for greater efficiency and performance, while enacting new measures. Also, the USPS reached an agreement in principle to receive a $10 billion loan from the U.S. Department of the Treasury under the CARES act, and created for the first time a loyalty program.

USPS truck in snow feature

USPS Expecting 800 Million Holiday Packages, Down from Past Years

| Mike O'Brien

The U.S. Postal Service is projecting it will handle 800 million packages between Thanksgiving and New Year’s Day, a drop from both 2018 and 2017. Sunday delivery will be expanded beginning Nov. 24 to high-volume urban locations, with projections of over 8 million package deliveries on Sundays in December.

Pitney Bowes Recovering from Ransomware Attack

| Mike O'Brien

Pitney Bowes was hit by a ransomware attack that affected its postage systems and impacted customers globally. The company said systems were up and running although high volumes could still cause issues, and no personal customer or employee data was compromised. The same attack hit Florida cities and a newspaper in 2018.

USPS Proposes Rate Hikes of Up to 6.3% for Parcel Shipping in 2020

| Mike O'Brien

The U.S. Postal Service is calling for rate increases of up to 6.3% for its parcel shipping products in 2020, which are being reviewed by the Postal Regulatory Commission (PRC). The USPS is hoping increased rates will partially offset volume declines as UPS, FedEx and Amazon are all diverting volume to their own networks to save costs.

Agreement Keeps U.S. in the UPU, Rolls Out Self-Declared Postal Rates

| Mike O'Brien

The UPU on Wednesday approved a compromise plan that will let countries set their own inbound postal rates, avoiding a threatened pullout by the U.S. that would have caused shipping chaos ahead of the peak holiday season. The U.S. can begin imposing self-declared rates next July, with others following in 2021.