Same day delivery
Nearly all retailers plan to offer same-day delivery by 2025, compared to just 35% today, according to a survey conducted by last-mile delivery platform Bringg. The December survey of 500 retailers from the U.S., Canada, the UK, Germany, France and Italy found 99% of respondents planned to offer same-day in the next three years.
Opting for full third-party delivery for grocers came with many short-term advantages, allowing them to offer e-grocery solutions overnight. But this lucrative solution may not be sustainable for grocers who intend to make online an important part of their business. Owning the full omnichannel experience pays long-term dividends.
In a bid to grab more last-minute shoppers looking for convenience, J.C. Penney and Shoe Carnival have partnered with DoorDash to offer same-day delivery of online orders. DoorDash, Instacart, Postmates and Uber, initially growing through grocery and restaurant, have been expanding aggressively into general retail.
Utilizing a team of employees vs. its bread-and-butter gig workers, DoorDash is rolling out 10-15-minute delivery of 2,000 grocery and essential items in New York from a DashMart store in the Chelsea neighborhood, the company said. Main rival Instacart is also working on a 15-minute delivery service, according to reports.
Boxed, a seller of subscription bulk CPG items through its automated facilities that competes with Costco, BJ’s Wholesale and Sam’s Club, is expanding into fresh, on-demand grocery delivery with the acquisition of New York-based MaxDelivery. The company plans to leverage MaxDelivery’s high AOV model into other markets in 2022.
Abercrombie & Fitch has expanded same-day delivery across all 540 Abercrombie & Fitch, abercrombie kids, Hollister and Gilly Hicks stores, through partnerships with Uber, Shipt, Postmates, Roadie and software provider Delivery Solutions, within a limited range from its locations based on the provider.