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Getting Your Carrier Mix Right in 2021

| George Meier

Relying on a single carrier for all your shipping needs can be expensive, especially in the wake of rate increases and the many surcharge spikes taken by the major carriers of late. But there are more reasons to do your research. A healthy carrier mix gives you options. Here are some steps to help you assess the best path forward.

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Shippo Raises $50 Million to Cross Unicorn Threshold

| Mike O'Brien

Shipping platform firm Shippo has raised another $50 million in capital, just three months after its last $45 million round, doubling its valuation in that time to over $1 billion as it claims 100,000 ecommerce customers and looks to expand internationally via marketplace and platform partners.

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Flytrex Gains FAA Approval to Fly Drones Over Homes

| Mike O'Brien

Flytrex, an Israeli maker of delivery drones, has been awarded an FAA waiver to fly its drones over residential sections of Fayetteville, NC, en route to backyard wire drops of groceries and other items at up to 2,000 homes. They are coming from Walmart as well as local cafes and restaurants including Dairy Queen and Starbucks.

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FedEx Increases Surcharges Effective June 21

| Mike O'Brien

FedEx announced a new round of rate increases starting June 21, including bumps in additional handling, peak surcharge and residential delivery charges, leaving beleaguered ecommerce shippers to wonder where the increases will end. The carrier is also leaving in place a peak oversized charge of $30 per package from January.

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FarEye Raises $100 Million to Grow Delivery Platform

| Mike O'Brien

FarEye, maker of a delivery management platform that gives shoppers delivery windows as short as an hour, has raised $100 million in a new round. The company plans to further its platform capabilities and expand in Europe and North America. Customers include Dominoes, Walmart, DHL eCommerce, Finland Post and Singapore Post.

Prime Now App Being Retired, Service Continuing

| Mike O'Brien

Seven years after its launch, Amazon plans to discontinue the Prime Now app for fast delivery of grocery and other goods, folding it into its main Amazon app and website by the end of 2021, the company said. Amazon said the same level of same-day delivery service, in many cases two hours, will continue for Prime members.

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Making Omnichannel Order Management More Efficient

| Mike O'Brien

While many retailers have seen record ecommerce sales in the pandemic era, the execution hasn’t always been pretty. That’s because many were caught with an omnichannel order management process that was less than optimized. This report will detail how you can create a more unified process across all channels.

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Walmart Concerned About Slipping Grocery Position

| Mike O'Brien

When it comes to the grocery wars, Walmart execs are concerned about the company’s tenuous number one position as well as losing share to fierce competitors, according to brutal self-assessments in a leaked memo and presentation from February obtained by Recode. There are also worries that Instacart is pulling even on e-grocery.

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4 Ways to Control Subscription Fulfillment Costs

| Nicole Lee

Ecommerce subscription enrollment is on the rise, up 41% across verticals, according to data from Ordergroove. As companies rush to fill greater order volume, many are experiencing a corresponding rise in subscription fulfillment costs. Here are four strategies that have proven effective for leading subscription companies.

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MCM Outlook 2021: Past the Pivots to Ecommerce Operations Efficiency

| Mike O'Brien

Now that the challenges of the lockdown era are behind, and disruptions have solidified into new consumer behaviors and business practices, what’s next for ecommerce operations? In our annual MCM Outlook report, we talk to retail leaders and industry experts to drill down into how companies are faring and what’s working.