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Parcel Volume in U.S. Hits Projection a Year Ahead

| Mike O'Brien

FedEx saw the biggest U.S. parcel volume falloff in 2022, Pitney Bowes reported, and while overall volume last year was down by 2.2%, the pandemic bump in ecommerce helped it outpace the 2019 projection, hitting the target a year early. The CAGR for parcel volume growth from 2023-2028 is projected to be halved, from 10.8% to 5%.

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Layoffs Proliferate Across Operations Units

| Mike O'Brien

The pain from pullbacks in retail and ecommerce spending is being felt across the board in logistics, delivery and shipping operations, both internal and external, with layoffs announced at a number of companies resizing in line with lowered demand. From Walmart to 3PLs, trucking, supply chain and robotics, reports continue to pour in.

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Pitney Bowes Fires Back at Hestia Capital

| Mike O'Brien

Pitney Bowes came out swinging at investor Hestia Capital, which has started a proxy fight aimed at reshuffling its board and management, accusing the firm of having a vague strategy for the parcel shipping and cross-border firm, and lacking understanding of how to run a logistics business. The annual meeting will be held in May.

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Delivery Location Tracking Is Lacking

| Gaurav Deshpande

In 2023, why is delivery location tracking for a $10 meal better than for a $3,000 couch? Nearly everyone has become accustomed to real-time location tracking and updates thanks to apps like Lyft and DoorDash, so the generational gap in expectations is closing. Location services have become a must-have instead of a nice-to-have capability.

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FedEx Raises 2023 Forecast as Volume Declines Moderate

| Mike O'Brien

FedEx on Thursday released its third-quarter earnings report, upping its full-year earnings forecast as cost-cutting measures like major layoffs and air freight cutbacks take hold, even as shipping volumes globally remain challenged, boosting its stock more than 9% in after-hours trading.

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FedEx Worker Case Passed Over By Supreme Court

| Mike O'Brien

The U.S. Supreme Court refused to hear a case involving FedEx which had the potential to set precedent by giving workers the right to join “collective action” lawsuits when they live outside the state where the issue arose. The worker classification issue has been heating up in recent years, including California’s controversial AB5 law.

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USPS Getting EVs from Ford, Diesels from Chrysler

| Mike O'Brien

The U.S. Postal Service has awarded Ford a contract to deliver 9,250 electric delivery vehicles, while ordering an equal number of diesel-powered Dodge Ram vans to fill its immediate needs, plus 14,000 charging stations from three separate firms. Overall, the USPS will purchase at least 66,000 EVs between now and 2028, or 62% of the total fleet.

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Amazon Expanding Same-Day Capabilities

| Mike O'Brien

Amazon is aggressively expanding same-day delivery capabilities after a major pullback in planned fulfillment facilities which overshot demand when the pandemic boom receded. Feeling the competitive heat, Amazon is redirecting its investments toward smaller hubs closer to customers, making fast delivery a higher priority in 2023.

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Instacart Plans to Launch SMB Service

| Mike O'Brien

Instacart is launching a new service aimed at SMBs, including possibly smaller niche and specialty grocers as well as office supply firms, in a bid to increase revenue lost to major grocers that have taken back fulfillment, as it looks to boost a sagging valuation ahead of an expected IPO.