LateShipment Helps Shippers Access Carrier Refunds

| Mike O'Brien

With an estimated $3 billion left on the table each year in unclaimed refunds from major carriers for errors such as late or wrong deliveries, a software company has figured out how to automate the claims process and win some of that money back for its shipper clients.

A Guide to Peak Holiday Season Changes for FedEx, UPS Shippers

| Rob Martinez

Both FedEx and UPS have announced new, temporary peak holiday season surcharges that will impact shipping costs for ecommerce businesses this holiday season. This detailed layout of charges from the major carriers will help you make wise business decisions as you lay out your strategy for handling the surge in seasonal shipments.

Parcel Shipping Volumes Growing Rapidly Worldwide

| Mike O'Brien

Driven in large part by ecommerce, parcel shipping volume in 13 major global markets grew by 48% from 2014 to 2016, going from 44 billion parcels in 2014 to 65 billion in 2016, with projections of annual growth between 17%-28% over the next four years, according to a study by Pitney Bowes.

FedEx Corp Announces 2017 Holiday Season Surcharges

| MCM staff

FedEx Corp. announced that the company will add residential holiday season surcharges for packages that require additional handling, are oversized or unauthorized. Here is what the company is saying and what the announcement will mean for both retailers and customers.