UPS driver feature

UPS Intra-Year Pricing Changes Deciphered

| Keith Myers

UPS has made a number of intra-year rate and fee changes, including increasing the over-max charge for packages weighing more than 150 lbs. from $500 to $650. Here is a breakdown of all the changes and what they mean for you as a shipper.

5 Pitfalls of Dropshipping and How to Avoid Them

| Sina Djafari

While dropshipping ties up fewer resources in inventory and warehouses and seems a no-brainer, it can also put brand image and customer experience at risk. An online retailer and dropshipping advocate turned logistics expert details the challenges retailers face and how to overcome them.

11 Key Indicators to Help Keep 3PL Service High

| Brian Barry

When problems with your 3PL partner are severe, the first course of action is to resolve the issues before deciding to leave. Watch these 11 key indicators to ensure your 3PL is performing up to the level expected in your agreement with them.

Trump Pushed Postmaster to Double Amazon USPS Rates: Report

| Mike O'Brien

With his well-tweeted animosity toward Amazon and Jeff Bezos as a backdrop, President Trump has twice pushed Postmaster General Megan Brennan to double the rate the U.S. Postal Service charges the ecommerce giant and other major shippers, the Washington Post has reported.

MCM CommerceChat podcast

A Snapshot of How Merchants Are Doing in Post-Purchase

| Mike O'Brien

In the latest MCM CommerceChat podcast, Manish Chowdhary, CEO of Pulse Commerce, discusses the company’s recent study that tracked live orders of leading merchants and analyzed 50,000+ purchase path data points. Learn what these results mean in terms of addressing the post-purchase performance gap.

How the Grocery Industry Is Going Digital

| Daniela Forte

Consumers are turning to app-based shopping for meal delivery ordering. A study by Toluna found that while a younger demographic tend to use app-based shopping, 50% of shoppers age 55 and older are considering using apps for grocery shopping. This infographic by Toluna highlights the findings of how customers are using apps to get meals delivered to their homes.

The Ever-Evolving State of Ecommerce

| Daniela Forte

As a retailer with an ecommerce site, it can be difficult to keep up with the ever-evolving changes of consumer expectations. Retailers are expected to pay attention to the latest trends to be successful, including where to shop, reasons for cart abandonment, actions taken to qualify for free shipping and return preferences. Here is what retailers need to know about how ecommerce is changing at a rapid pace.

eBay Leverages AR to Help Ecommerce Shippers Select Boxes

| Mike O'Brien

eBay is leveraging augmented reality (AR) technology that lets small shippers determine the most economical flat-rate box from the U.S. Postal Service. The new Android feature uses motion tracking and environmental understanding to let shippers place an item inside different sized virtual boxes.