Shipping Archives - Page 11 of 11 - Multichannel Merchant

Shopify Partners with DHL Express for Cross-Border Shipping

October 24, 2017 | Mike O'Brien

Small business owners will find it easier to send orders to overseas customers in 220 countries within 2-5 business days through a new integration partnership between SMB ecommerce platform company Shopify and global carrier DHL.

Analysis of FedEx GRI, DIM Charge for SmartPost in 2018

September 19, 2017 | Dave Sullivan

FedEx Corp. announced it will increase shipping rates on FedEx Express, FedEx Ground and FedEx Freight by an average of 4.9%, effective Jan. 1. See how the numbers break down and how they will impact various FedEx products.

A Guide to Peak Holiday Season Changes for FedEx, UPS Shippers

September 13, 2017 | Rob Martinez

Both FedEx and UPS have announced new, temporary peak holiday season surcharges that will impact shipping costs for ecommerce businesses this holiday season. This detailed layout of charges from the major carriers will help you make wise business decisions as you lay out your strategy for handling the surge in seasonal shipments.

Parcel Shipping Volumes Growing Rapidly Worldwide

September 12, 2017 | Mike O'Brien

Driven in large part by ecommerce, parcel shipping volume in 13 major global markets grew by 48% from 2014 to 2016, going from 44 billion parcels in 2014 to 65 billion in 2016, with projections of annual growth between 17%-28% over the next four years, according to a study by Pitney Bowes.

FedEx Corp Announces 2017 Holiday Season Surcharges

August 3, 2017 | MCM staff

FedEx Corp. announced that the company will add residential holiday season surcharges for packages that require additional handling, are oversized or unauthorized. Here is what the company is saying and what the announcement will mean for both retailers and customers.

Study Finds Expectations Not Being Met in Ecommerce Delivery

June 30, 2017 | Mike O'Brien

Retailers can increase revenue by offering more shipping choices for shoppers, according to a new report from Temando, which also revealed a wide gap between consumer expectations and what retailers deliver.

5 Common Customer Service Failures

June 26, 2017 | Sam Flanders

Companies with the highest levels of customer satisfaction always carry their goal of customer service perfection into the distribution center. It is too easy to think of the distribution center as an operation completely separated from the customer. And companies that do this do so at their own peril.

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