Given all the emphasis on the potential for voice assistants in commerce, it was inevitable that the capability would come to the ecommerce fulfillment center, and ShippingEasy has done so with a new Alexa skill that integrates with its shipping software.
While the majority of UPS workers represented by the Teamsters union voted against a new contract, negotiations will continue as turnout was low and the no votes didn’t meet the threshold for killing the deal.
Many factors beyond features and price cause shoppers to hit “buy.” Shipping is a big part of that equation, but what kind of options are most likely to drive sales? Faster delivery and free shipping are huge incentives, but what makes the most sense for your business? Learn about the options and their impact.
FedEx Ground announced it is boosting capacity to expand service in the U.S. to six days per week, gearing up to meet ecommerce demand and the looming peak holiday season crush in November and December.
An astounding 75% of online shopping carts are abandoned by shoppers, leaving a vast number of potential sales just lingering at the final stage. Here is how your shipping strategy could be hurting your conversions.
Parcel shipping volume grew 17% in 2017 across 13 major geographies tracked by Pitney Bowes, from 64 billion to 74 billion items shipped, with China the largest shipper at 40 billion items, followed by the U.S. (12 billion) and Japan (10 billion). See what other key data was pulled out of the annual survey.
A Senate hearing on a task force report recommending U.S. Postal Service reforms, scheduled for Sept. 5, has been postponed as President Donald Trump is delaying release of the report. No new date has been set, indefinitely postponing any legislative action, including possible raising of postal rates or even privatization.
When it comes to ecommerce delivery, customer expectations are constantly rising. But just offering a wider selection of delivery options won’t necessarily ensure customer satisfaction. These three fulfillment scenarios illustrate best practices that will help ensure customer satisfaction, loyalty and repeat business.
As he reviews the report from his U.S. Postal Service task force and weighs next steps including possible privatization, President Donald Trump has now set his sights abroad in pursuit of more equitable international postage rates from the Universal Postal Union or UPU, according to media reports.
UPS has filed a U.S. patent application for a technology that would use blockchain and its shared distributed ledgers to more efficiently track and manage packages shipped within its network as well as those handed off to other carriers worldwide.