freight forwarders cargo on ship feature

Freight Forwarders, Shippers: Creating Long-Term Relationships

| Brian Glick

Freight forwarders who excelled as partners during crisis points will be well positioned to turn recent first dates with shippers into long, beautiful relationships. They have been using tech to create efficiencies that allow them to devote time and attention to stellar customer service over the past two years when business was tough.

FedEx Microsoft logos

Microsoft, FedEx Expand Partnership

| Mike O'Brien

FedEx and Microsoft are expanding their partnership to offer “logistics as a service” to retailers and brands, including using the latter’s Dynamics 365 order management system to glean data insights from the 17 million packages passing through the FedEx network each day.

truck driver open road

The Supply Chain Crisis from the Driver’s Seat

| Mike Glodziak

Frontline workers have been the focus for the past two years. This term conjures up a variety of images, and until now truck drivers were probably not one of the first that came to mind. Drivers have been overlooked and overworked and in high demand throughout this pandemic – among the unsung heroes now getting their due.  

retail 2021 year in review feature

Retail Year in Review: Many Positives in Transition Period

| Mike O'Brien

From ongoing supply chain and port woes tying up production, distribution and fulfillment worldwide to an encouraging bounce on holiday sales, 2021 was an up-and-down affair in retail and ecommerce, but deep-pocket investors saw all kinds of potential as billions poured in and unicorns proliferated.

Ryder Whiplash Locus robots feature

Ryder Acquires Whiplash, Expands Network

| Mike O'Brien

Ryder System Inc. has significantly expanded its fulfillment network and added automation capabilities through the acquisition of 3PL Whiplash for $480 million, giving it warehouse assets in key markets and ports including Long Beach, CA, Seattle/Tacoma, New York/New Jersey and Savannah, GA.

8fig cofounders

8fig Helps Ecommerce Sellers Flex Inventory Spend

| Mike O'Brien

8fig, an innovative fintech startup, is creating a new way for ecommerce sellers to obtain financing as they go for inventory purchases, based on sales history and projected performance, has raised of $50 million in new funding to accelerate growth and expand its lending capabilities.

cyber weekend

Ahead of Cyber Weekend, Some Thoughts and Numbers

| Mike O'Brien

Like lots of things, Cyber Weekend ain’t what it used to be, with a lot of air let out of the balloon. Major retailers vie to outdo each other by launching Black Friday deals ahead of the starting gun. Black Friday deals at Target, Best Buy and Amazon all launched last week, with Walmart joining today. Here’s an outlook and some thoughts.

walmart fulfillment center

Walmart Q3 Ecommerce Sales Up 8%, Says Holiday Prep in Good Place

| Mike O'Brien

Walmart reported its ecommerce sales in the U.S. increased 8% in the third quarter, and have gained a total of 87% since the same period in 2019, an incredible jump since pre-pandemic days as the retail giant continues to expand digitally, while declaring itself ready for the holidays.

holiday shortage grinch

Leveraging Tech to Navigate the Great Holiday Shortage

| Gareth Smith

To minimize the impact of the great holiday shortage of 2021, retailers need to leverage innovative technologies and their insights to help navigate supply chain disruptions and reduce the risk of driving customers away now and into 2022. Here are some critical ways technology can help mitigate the pain of out of stocks.

inventory management man

Inventory Management Gets Trickier As Forces Collide

| Mike O'Brien

Given massive, lingering supply chain roadblocks, carrier capacity limits and labor shortages, inventory management has gotten trickier for retailers, especially as the critical Q4 approaches. This special report from Multichannel Merchant looks at ways retailers are rethinking their inventory approach to buffer against shocks.