co-bots 6 River Systems

Former Kiva Executives Launch 6 River Systems

| Mike O'Brien

Joining an ever-more-crowded group of robotics providers for ecommerce fulfillment, two former executives of Kiva Systems have built what they believe is a better mousetrap, via 6 River Systems and its Chuck autonomous robot. See what its capabilities are, and how a 6 River co-founder views the future of robotic fulfillment.

Ecommerce Distribution Center Roundup

| Mike O'Brien

Amazon has been busy with distribution center and fulfillment center development in Michigan and California. See what other development is taking place as companies like Home Depot, Dollar Tree, Walmart and Dick’s Sporting Goods expand their fulfillment networks.

5 Tips for Improving Picking Productivity

| Wayne Teres

With so many order picking options to choose from, selecting the best solution for your operation can be quite a challenge. Here are five tips to think about to make your warehouse productivity efficient.

warehouse picking

How Barcode Use Can Help Reduce Warehouse Costs

| Curt Barry

While barcodes have been in use for many years in shipping and manifesting systems, many warehouses still don’t fully use this technology. That’s a shame, because barcodes help you reduce costs and increase control of your operation.

warehouse automation conveyor feature

9 Questions To Answer About Fulfillment Center Automation

| Brian Barry

Installing fulfillment center automation, including conveyance systems, is a major capital expense requiring a long lead time. It requires considerable expertise and time to plan and implement these systems properly. To avoid common pitfalls, here are 9 questions to answer as you apply automation to your business.

customer service puzzle

5 Common Customer Service Failures

| Sam Flanders

Companies with the highest levels of customer satisfaction always carry their goal of customer service perfection into the distribution center. It is too easy to think of the distribution center as an operation completely separated from the customer. And companies that do this do so at their own peril.

Improving the Bench Strength of Your Operations Managers

| Curt Barry

If you’ve been around long enough, you know there’s a shortage of experienced managers in retail, catalog and now ecommerce operations for decades. To help counter that trend, here are some thoughts on how to develop better operations managers for your direct-to-customer or ecommerce business.

4 Tips for Effective Inventory Management

| Steve Warren

Inventory management is a pain point that plagues many retailers. Without an effective strategy, companies can make critical mistakes: tie up capital in excess inventory, create picking errors in the warehouse and even miss sales opportunities due to out-of-stock products. Here are four tips to help retailers develop an inventory plan that works.