Assist Cornerstone

| MCM staff

ASSIST’s e.System is a fully integrated end-to-end e-business solution for multi-channel selling opportunities. Using a single database saves you money

Smith-Gardner

| MCM staff

Smith-Gardner is the developer of WebOrder and MACS, the leading enterprise software systems for direct commerce. Clients include companies who

Integrated Warehousing Solutions

| MCM staff

A division of UPP Business Systems, Inc. Find out how IRMS can increase the accuracy of your warehouse inventory control system to 90+%. IRMS, a product

fenvessy on personnel

| MCM staff

Writing the Job Description As in most enterprises, the success of a fulfillment operation depends, in large part, on the quality of its people at all

call center

| MCM staff

Vice President Profit and loss and strategic responsibility for the success of the telemarketing operation, including:- Profit and loss responsibility

fenvessy on personnel

| MCM staff

Productivity Improvement and Cost Reduction The overall goals of the executive in charge of fulfillment should be three-fold:- provide fast order turnaround;-

customer service

| MCM staff

Customer service remains the cornerstone of direct-to-customer operations, just as it did when Stanley J. Fenvessy wrote his classic guide to fulfillment

Patagonia, Holiday 1999

| Moira Cotlier

At first glance, all the judges agreed, Patagonia’s cover image of two rock climbers scaling an enormous, icy rock face is “stunning,” “dramatic,” and

CrossTalk

| MCM staff

XML is a hot favorite for e-commerce transactions, but universal usage standards remain elusiveA pianist can rely on hours of practice and his own neural

Patagonia, Holiday 1999

| Sherry Chiger

If your idea of winter sports is running from your heated car to your heated house, any old jacket will do. But if you prefer, say, skiing Alaska’s Chugach