Good & Plenty
When you’re angling for a bigger piece of the pie, it’s just plain frustrating when the plate is out of reach. But when the product you need is missing from its pick slot, it’s a recipe for DC disaster.
Warehouse
MANY (unhappy) RETURNS
Ever think trying to return something to an online retailer is just not worth the trouble? You’re not alone. In a recent survey by PricewaterhouseCoopers,
Topless Towers
Now that President Bush has made it OK to mention matters of faith in public, maybe it’s time to sermonize a bit and denounce pride. Medieval Christian
PC Sales Byte the Dust
Programmer’s Paradise has seen a shift in buying habits among its core audience of software developers.Without question, computer manufacturers have been
Lew Waddey on Outsourcing
Poor service is the inevitable result if you fail to take the time to manage the third-party fulfillment (3PF) selection process properly.
Pillar to Post
Turnover, technology, and CRM are the three most significant influences in the current call center market.
Cyber Patrol
What are your employees most likely to do when no one’s looking? Surf porn sites on the Web Send chain e-mails to co-workers Make personal long-distance
PC Sales Byte the Dust
Programmer’s Paradise has seen a shift in buying habits among its core audience of software developers. Without question, computer manufacturers have
Penney Names Two Catalog Execs
Plano, TX–Former Spiegel president/CEO John Irvin has been named senior vice president/president of catalog and Internet for J.C. Penney, effective Feb.
Payoff from Payout
Pay employees well and they’ll work hard and be happy – true or false? In the numerous published rankings of ten conditions that have the most impact