FREE ON-DEMAND WEBINAR
Multichannel, omnichannel, unified commerce … whatever term you use, this is the new reality. It’s what retailers must do to meet their customers’ expectations while offering the same seamless experience regardless of how they shop.
Yet a few years into the revolution, many retailers still struggle to make all the moving pieces of omnichannel sync smoothly, making profitability or even a break-even proposition difficult to achieve. According to the 2017 Multichannel Merchant Outlook survey, only 27% of merchants said their omnichannel operations were profitable.
Watch this webinar with Dick’s Sporting Goods and Radial to learn: