Multichannel Merchant O+F Advisor Operations & Fulfillment Strategies & Tactics

week of 05/11/2016
Use of a 3PL A Small But Growing Option for Merchant Shippers
While there are many clear advantages to using a third-party fulfillment (3PL) partner for outsourcing some or all of your operations, the majority of merchant companies still opt for keeping these functions in house and firmly within their control. According to respondents to the MCM Outlook Survey, 26.5% of respondents said they use a 3PL in 2016, up from 21.2% in 2015, while the rest said they handle fulfillment internally. Of those who said no, only 2.9% said they are considering use of a 3PL, down from 6.2% in 2015.…»
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Why a Unified Commerce Platform is a Must for Business Growth

To be successful in omnichannel commerce merchants must have the proper technology in place to enable cross communication and enable success.
The Top 5 Considerations in Finding an Omnichannel Fulfillment Partner
As the volume of online sales continues to rise, companies are struggling to manage the difference in B2B and D2C operations. If you're searching for an omnichannel fulfillment partner, here are the top 5 things to consider in finding the right one.…»
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Erik Caldwell of Hudson's Bay Company Talks "All-Channel"
Erik Caldwell, senior vice president of logistics and supply chain for Hudson’s Bay Company, was featured in Multichannel Merchant’s April 2016 cover story talking about his role there, industry trends and the company’s acquisition of Gilt. In this excerpt from the Q&A, see what Caldwell has to say about the impact of omnichannel or "all-channel" on the retail world.…»
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UPS Follows Suit With FedEx, Charges More for Large Parcels
Following on the heels of FedEx's move earlier this year, UPS plans to update its fee structure for larger parcels, decreasing the size of items that incur an extra $10.50 handling charge. Under the new rule, packages with a long side of 48" or more will be subject to the charge as of June 6. The previous threshold was 60".…»
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U.S. Postal Service Again Posts Parcel Gains, But Overall Loss
The U.S. Postal Service reported operating revenue of $17.7 billion in Q2, up $788 million or 4.7% from 2015. The increase was primarily due to an 11.4% gain in shipping and package volume and pricing changes. While the USPS keeps posting double-digit parcel gains, it continues to drown in pension-driven red ink, with a $2 billion quarterly net loss, up from $1.5 billion a year ago.…»
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