Operations & Fulfillment Strategies & Tactics

April 01, 2014

eBay Enterprise Expands Operations in Canada

By Tim Parry

The new 150,000 square foot facility will support client growth, including The Children’s Place, which recently signed a new multiyear agreement with eBay Enterprise.

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Metrics that Matter in the Contact Center

By Tim Parry

The consumer landscape has changed and not only do consumers expect a quick response, but also a thoughtful and informative dialogue. Here's a snapshot look at Multichannel Merchant’s MCM Outlook 2014 survey results.

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J.McLaughlin Selects OrderDynamics

By MCM Staff

Apparel and accessories seller J.McLaughlin will work with OrderDynamics to expand its omnichannel fulfillment strategy and streamline operations.

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Toys R Us Lays Out New Omnichannel Strategy

By MCM Staff

In order to become what it is calling “a customer-centric business” and to improve the customer experience in-store and online, Toys R Us laid out several initiatives for 2014 that it hopes will improve the company's operational performance.

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UPS Opens Expansion of European Air Hub

By Erin Lynch

UPS announced this week that it has opened a $200 million expansion of its European air hub facility at the Cologne/Bonn Airport in Germany. This facility is one of the largest investments in the shipping titan’s history.

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Advanced Parcel Negotiations Tips, Tricks and Tactics

By Daniela Forte

Are you looking to maximize contract negotiations with companies like FedEx, UPS, USPS and other parcel carriers?

FULL ARTICLE

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