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O+F Advisor

Operations & Fulfillment Strategies & Tactics

April 29, 2014

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Target to Incorporate Chip-and-PIN REDcards
A Ship-From-Store Solution Bridges Omnichannel Gaps
Amazon Prime Pantry Adds to Delivery Disruption
Omnichannel Shopping Activity is Virtually Everywhere
Why Your Returns Process Matters

Target to Incorporate Chip-and-PIN REDcards

By Tim Parry

 

Beginning in early 2015, the entire REDcard portfolio will be enabled with MasterCard’s chip-and-PIN solution. Existing co-branded cards will be reissued as MasterCard co-branded chip-and-PIN cards.

FULL ARTICLE

A Ship-From-Store Solution Bridges Omnichannel Gaps

By MCM Staff

 

In this video taken April 24 at Operations Summit 2014, eBay Inc. interim head of Omnichannel Operations Tom Barone talks about the advantages multichannel merchants have when they incorporate a ship-from-store solution.

FULL ARTICLE

Amazon Prime Pantry Adds to Delivery Disruption

By Tim Parry

 

Is Amazon getting geared up to grapple with grocers? During its first-quarter earnings call, the ecommerce behemoth said it is seeing early success with Prime Pantry, a new delivery service for its Prime members.

FULL ARTICLE

Omnichannel Shopping Activity is Virtually Everywhere

By Tim Parry

 

Virtually everyone is an omnichannel shopper: 95% of consumers frequently or occasionally shop a retailer's website and store, according to a new study by CFI Group.

FULL ARTICLE

Why Your Returns Process Matters

By Erin Lynch

 

Like it or not, returns happen; an unsatisfactory returns protocol will affect your bottom line and customer satisfaction. However, the returns headache can be avoided for both the merchant and the consumer, just as long as the right steps are taken. 

FULL ARTICLE

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