Operations & Fulfillment Strategies & Tactics

February 05, 2014

UPS Outlines 4-step Plan for Holiday 2014

By Tim Parry

In its Jan. 30 earnings call, UPS COO David Abney shared four key areas that UPS must address before holiday 2014.

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DHL to Resume Package Delivery in Russia

By Erin Lynch

DHL announced plans to resume foreign package delivery in Russia after reaching an agreement with custom officials. Russian express delivery shipments from DHL and FedEx to individual Russian customers had been suspended on Jan. 23 because of stricter customs regulations and procedures.

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5 Ways to Cut Your Order Fulfillment Costs

By Stephen Bulger

It’s no secret that online shoppers are looking for low-priced items, free shipping or free returns. As a result, merchants are looking for ways to keep costs low while fulfilling orders in ways that don’t break the bank. To help solve the dilemma, here are five simple ways to cut fulfillment costs that don’t involve big hardware or software investments.

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Big Operational Changes Needed for Holiday 2014

By Kevin Sghia

If Holiday 2013 demonstrated anything to ecommerce merchants, it was that we need better ways to meet customer expectations and deliver products. So what did we as an industry learn during this challenging holiday season? Here are key observations by ecommerce and catalog operations experts.

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Multichannel Merchant Launching Global Ecommerce Conference

By Ellen Shannon

The call for speakers is open for Growing Global, Multichannel Merchant's first-annual global ecommerce conference, which will be held July 15-16 in Long Beach, CA. Click to find out how you can participate in this exciting conference.

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Amazon Price Hike to Have Limited Effect on Subscribers

By Erin Lynch

Amazon announced late last week during its fourth quarter conference call to investors that it was planning on raising its Amazon Prime annual subscription of $79 to potentially $99 or even $119. Even though the increase may seem steep, many experts are saying the move will not hurt business.

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Related Whitepapers

5 Strategies & 15 Best Practices You Need to Know to Grow Your Revenue

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2013 Lead Management Optimization Study: Key Trends Analysis

5 Key Principles That Enhance Customer Engagement

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