Operations & Fulfillment Strategies & Tactics

January 22, 2014

Multichannel Merchant Launching Global Ecommerce Conference

By Ellen Shannon

The call for speakers is open for Growing Global, Multichannel Merchant's first-annual global ecommerce conference, which will be held July 15-16 in Long Beach, CA. Click to find out how you can participate in this exciting conference.

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Using Big Data to Improve Contact Center Operations

By Erin Lynch

While big data might seem like it generally falls into the silo of the marketing department, more and more merchants are finding out that not only is it just as beneficial in the contact center, but it could also give you an edge against your competitors.

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Amazon Patents Futuristic Fulfillment Process

By Erin Lynch

In an effort to draw an even larger gap between itself and its competitors, Amazon has been awarded a patent that could potentially ship products to consumers before they even place an order. Welcome to Amazon's new, futuristic fulfillment.

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Untangling the Retail Supply Chain with Real-Time Analytics

By Dale Skeen

Retail supply chains are longer and more tangled than ever – the complexity of the data coupled with high customer expectations around service and reliability are taxing traditional approaches to supply chain management to their limits. In this article you will learn how to pinpoint problems faster, make adjustments quickly, prevent missed deliveries, and catch those out-of-stock situations before they can impact the customer.

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Managing Inventory in an Ecommerce World

By Erin Lynch

Managing inventory can be quite the head scratcher. An ineffective inventory strategy leads to slow moving inventory, an increase in picking errors, and missed sales opportunities. Learn more from this executive summary from Multichannel Merchant.

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Related Whitepapers

5 Key Principles That Enhance Customer Engagement

The Value of Social Data

eCommerce 201: 5 Strategies & 15 Best Practices You Need to Know to Grow Your Revenue

The Five Failure Points of Today's Selling System

Instagram Guide

Sales Enablement: Fulfilling the Last Frontier of Marketing—Sales Alignment

Establishing True Relationships with Your Customers

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