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O+F Advisor

Operations & Fulfillment Strategies & Tactics

March 11, 2014

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Prologis Discusses Same-day Delivery and What’s Trending in DCs
FedEx Freight to Increase Shipping Rates by 3.9%
Bon-Ton to Consolidate Four Fulfillment Centers into One
Same-Day Delivery: The Antidote to Amazon
How Contact Centers Can Recapture Revenue Through Better Reporting
5 Reasons Why You Need to Join Me at the Operations Summit

Prologis Discusses Same-day Delivery and What’s Trending in DCs

By Erin Lynch

 

On Bloomberg Television’s “In the Loop,” Prologis chairman and CEO, Hamid Moghadam touched on some of the hottest trends in American distribution including the location of the DCs to the customer and same-day delivery.

FULL ARTICLE

FedEx Freight to Increase Shipping Rates by 3.9%

By Erin Lynch

 

FedEx announced this week that its subsidiary, FedEx Freight, will increase its shipping rates by 3.9%, effective March 31.

FULL ARTICLE

Bon-Ton to Consolidate Four Fulfillment Centers into One

By Erin Lynch

 

Bon-Ton announced on March 5 that it has signed a lease for a 743,000 square-foot direct-to-consumer fulfillment center in West Jefferson, Ohio in response to its growing ecommerce operations.

FULL ARTICLE

Same-Day Delivery: The Antidote to Amazon

By Rob Howard

 

When Amazon Prime was introduced in 2005, analysts and consumers alike thought it was a risky, expensive venture, however, Amazon Prime members now comprise nearly 10% of Amazon’s purchases, and spend twice as much as non-Prime members. While Amazon has certainly been giving retailers a lot of heartburn recently, there is a way to fight back and all comes down to same-day delivery.

FULL ARTICLE

How Contact Centers Can Recapture Revenue Through Better Reporting

By Steve Wellen

 

Every day, more contact centers are providing more of what consumers need: real, valuable service. And that means more revenue. But that’s still the exception to the rule. Here’s a quick look at what is holding contact centers back, and how they can forge a better way forward.

FULL ARTICLE

5 Reasons Why You Need to Join Me at the Operations Summit

By Erin Lynch

 

Next month hundreds of operations and fulfillment people will flock to Indianapolis, Indiana to attend Multichannel Merchant’s Operations Summit. We don’t like to toot our own horns, but the Operations Summit conference is the only show in town when it comes to covering operations and fulfillment. We have an insane line up of speakers and probably the best series of sessions in the shows history. But if that doesn't convince you, hopefully these reason will!

FULL ARTICLE

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