By MCM Staff
Shippers are continually focused on globalization, competition and shifting economic conditions in an increasingly global marketplace, leaving many to re-evaluate their supply chain strategies, according to 18th Annual Third-Party Logistics Study.
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How Negative Reviews Can Improve Purchase Intent – If Brands Know How to Respond
Oct 24 2013 @ 2:00 p.m. ET
According to a recent Bazaarvoice survey, shoppers who read helpful brand responses to reviews are 186% more likely to make a purchase and show 157% higher average product sentiment. In this webinar Homax and Sleep Revolution share their experiences and best practices on having a direct conversation with consumers.
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By Brendan O’Brien
Target recently announced the introduction of a subscription billing service for providing baby supplies to new moms and dads. Here's why the recurring subscription model may be the next big thing in omnichannel.
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By Tim Parry
eBay has acquired U.K.-based same-day delivery courier service Shutl, and will use the acquisition to boost its eBay Now to 25 markets by the end of 2014. Financial terms of the Oct. 22 deal have not been disclosed.
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By MCM Staff
With self-service support, such as a customer portal or support center, customers can help themselves 24 hours a day. Learn how customer self-service support leads to higher customer satisfaction at a lower cost.
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By MCM Staff
Lowe's has launched a dedicated fleet of natural gas-powered trucks at its regional distribution center in Mount Vernon, TX, making the DIY home improvement merchant's fleet among the first serving a major retail distribution center in North America to run solely on natural gas.
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By John Elkaim
Amazon's positive brand perception as a trusted and reliable ecommerce platform is sure to prompt users to select Login and Pay with Amazon as their login vehicle of choice, given the option.
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Saddle Creek delivers multi-channel order fulfillment, including e-fulfillment, in support of our customers' business objectives. Through our extensive network of facilities, broad range of services and advanced technology, we develop comprehensive solutions our customers can rely on to satisfy their customers and enhance their brands.
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The Operations Summit is the only event of its kind exclusively about ecommerce and catalog direct-to-customer operations & fulfillment. Hundreds of high level decision makers will be in attendance in Indianapolis for the 2014 Operations Summit. Register early to take advantage of our best price discounts!
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