A bit of ground was covered this week in MCM, from a startup nano fulfillment company to a peak holiday season roundup, how Black Friday is becoming Bot Friday and the ongoing ecommerce parcel volume decline seen in USPS’s 2022 results. We hope you find it all informative and useful!

Multichannel Merchant
Hits of the Week

week of 11/11/22
The U.S. Postal Service reported a revenue gain for the year but an income loss, while parcel volume continued to drop relative to the 2021 pandemic surge, as the USPS like other shippers has experienced a slowdown in ecommerce-related business due to challenging economic conditions.
Realizing the demand from both its merchant clients and their end customers to address the heavy carbon emissions associated with ecommerce deliveries, especially around peak holiday season, platform provider ShippingEasy is offering a carbon offset program through Jan. 12, 2023.
With Black Friday and Cyber Monday quickly approaching, retailers are gearing up, stocking inventory, hiring seasonal staff and even upping their cybersecurity. In this day and age, shoppers must be extremely careful when making purchases online, as bots are more sophisticated and damaging than ever before.
How do you create a positive delivery experience that offers consumers the choice they crave, translating your last mile delivery process into repeat purchases and brand loyalty? Retailers in the know are focusing on delivery segmentation to differentiate themselves, crafting customer delivery personas to inform their last mile deliveries.

Holiday Spending Forecasts Lower in Transition Year

Ryder Acquires Dotcom Distribution

1MRobotics Focus on Nano Fulfillment

DTC Brands: Optimize Packaging to Step Up CX

 

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