week of 2/1/21 Retail Survey Finds Optimism, Increased Responsibilities It seems nearly all workers in retail had their job roles expanded in 2020 as the pandemic forced thousands of stores to close even more rapidly as ecommerce exploded, creating demand in new areas as the industry drastically reset, a new survey found. Despite a difficult year, there was a good deal of optimism about 2021. How Ecommerce Personalization Will Evolve in 2021 Personalization on ecommerce sites is everywhere, and research suggests it works. Still, we have by no means reached the limit of what personalization can do. As technology evolves and we learn how consumers respond to personalized experiences, new trends and capabilities will emerge. Here are 5 things to look for in 2021. Walmart Expands Store-Based Grocery Fulfillment Automation Walmart is taking another huge leap forward in its attempt to dominate grocery sales, launching an aggressive plan to increase the number of stores using micro fulfillment via automation and robotics to speed orders to local customers as it builds on the digital legacy of the departing Marc Lore. Dozens of such locations are planned. The Benefits of Augmented Reality Marketing Augmented reality is one of the biggest tech trends in marketing, and experts say it’s only expected to rapidly increase. Augment reality marketing allows brands to give their customers unique experiences that are convenient, smart and accessible. We'll explore how it works and how it can benefit your merchant business. Digital Revolving Credit: Increasing AOV, Reducing Cart Abandonment CPG Marketers: Targeting and Segmentation in the New Reality Vertex acquires Tellutax Fast Raises $102M in Series B Round See open jobs for ecommerce, marketing, and fulfillment operations View Jobs