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Operations & Fulfillment Strategies & Tactics
week of 12/7/2016 |
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| Building an Omnichannel Strategy Around Your Customer Experience |
| How much does the customer experience you want to create impact your omnichannel strategy? Answer: a lot! This new video from Multichannel Merchant and UPS will provide useful insights, including the importance of scale and having technology and logistics connected in real time. …» |
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| 3 Ways to Leverage Omnichannel Associates This Holiday Season |
| With the level of influence associates have on today’s omnichannel shopper, how can retailers offer online customers the same experience and benefits they get from a store associate this holiday season? By giving associates tools to help them engage with them as if they're in the store. Here are 3 tips to help you extend the high-touch store experience outward.…» |
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| How Do Your Merchant Operations Metrics Measure Up? |
| How do your merchant operations stack up across the distribution center, inventory management and the contact center? This exclusive benchmarking project and report from Multichannel Merchant and F. Curtis Barry & Co. will help you gauge your success across all 3 areas. If you're a senior operations executive, be part of the benchmarking discussion and hear about the results at Operations Summit 2017, March 27-29 in Pittsburgh.…» |
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| The Latest Trends in Ecommerce Packaging and Their Impacts |
| The packaging you use in ecommerce and direct-to-customer shipments acts as an ambassador of your brand. How it appears, how it protects the contents and even how the product is packed can reflect positively or negatively on your company. This special report from Multichannel Merchant examines how merchants are working to balance packaging costs and customer experience through innovation and use of new systems and processes. …» |
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| The MCM Network Source Directory |
| Offers easy access to all the leading products, technology and services available – searchable by type, geography and name. Start your search. |
