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Operations & Fulfillment Strategies & Tactics
week of 1/4/2017 |
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| 5 Steps to a Better Third-Party Logistics Relationship |
| Outsourcing fulfillment and customer care operations is not for everyone, and many merchant companies feel they can keep costs low by maintaining control. But for those who do use a 3PL, here are 5 ways to get the most out of the relationship, helping them deliver value while improving your results.…» |
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| Retailers Achieve 97% Holiday Order Fulfillment |
| A Kurt Salmon study found 97% of retailers delivered orders on their last guaranteed shipping date before Christmas, up from 95% in 2015 and 87% in 2014. This was partly due to pulling the cutoffs back by a day in many cases, and changing up website messaging at the deadline. See what else the study found, including the performance of luxury brands.…» |
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| Amazon Wins Patent for Flying FC, Blows Out Holidays |
| It's never a dull moment with Amazon, which won a patent for an airborne FC, sold 1 billion items the last two months and created another shopping holiday. Find out more about these latest developments from the ecommerce behemoth.…» |
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| 4 Steps To Defend Your Brand Against Porch Pirates |
| Porch pirates might not wear eyepatches, have a parrot and say "shiver me timbers," but they have proven to be a growing menace - and all your customer knows is her package didn't arrive. While you can't totally avoid this scourge of ecommerce, these 4 steps will help you defend your reputation by ensuring the safe delivery of packages. …» |
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| 5 Predictions for the Reimagined Retail Experience in 2017 |
| The retail industry is continually racing to stay relevant in the Age of Amazon. As the calendar turns to 2017, here are 5 predictions to keep an eye on in the New Year as the retail experience continues to evolve to meet changing customer needs.…» |
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| The MCM Network Source Directory |
| Offers easy access to all the leading products, technology and services available – searchable by type, geography and name. Start your search. |
