![Multichannel Merchant O+F Advisor](http://www.aimediaserver6.com/multichannelmerchant/email/MCMLogoOFAdvisor.png) |
Operations & Fulfillment Strategies & Tactics
week of 07/13/2016 |
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PetSmart Selects OMS from Manhattan Associates for Omnichannel |
PetSmart has selected an enterprise Order Management System (OMS) to help fuel its omnichannel operations, including it additional ecommerce platforms such as Pet360.com and PetFoodDirect.com. See how the system will help PetSmart get orders to online shoppers when and how they want them, enabling new features such as subscription and customized home delivery services.…» |
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What do Shoppers Really Want From In-Store Pickup? |
A new study from Bizrate Insights, a division of Connexity, shows that 31% of online buyers have used in-store pick-up in the past year with 13% saying they have considered abandoning a purchase because in-store pick-up wasn’t offered.…» |
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sponsored by |
![](http://aimediaserver6.com/multichannelmerchant/a2bfulfillment.3pl-OF_Advisor071316.jpeg) |
3PL Company Profile - a2b Fulfillment |
a2b Fulfillment helps ecommerce and multichannel merchants provide and exceptional customer experience by taking a holistic approach to the customer lifecycle. Download a2b’s complete profile for a full detail of their services. |
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Apple Wins Award for Best Shipping and Delivery Experience |
With expectations so high and pressure to consistently delight a daily reality, shipping and delivery is a huge component of the overall customer experience. So being atop the industry in this category is no small feat. Find out what Apple did to win the 2016 Excellence in Customer Experience award at Operations Summit for best shipping and delivery experience.…» |
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