Multichannel Merchant O+F Advisor Operations & Fulfillment Strategies & Tactics

week of 9/13/2017
Parcel Shipping Volumes Growing Rapidly Worldwide
Driven in large part by ecommerce, parcel shipping volume in 13 major global markets grew by 48% from 2014 to 2016, going from 44 billion parcels in 2014 to 65 billion in 2016, with projections of annual growth between 17%-28% over the next four years, according to a study by Pitney Bowes.…»
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Does Your Customer Experience Set You Apart from the Competition?
As we all know, customers can now easily comparison shop online, becoming more price savvy and opportunistic. As you think about your business, what sets your business apart from the competition in terms of customer experience? Here are two great real-life examples of a "wow" experience. …»
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A Guide to Peak Holiday Season Changes for FedEx, UPS Shippers
Both FedEx and UPS have announced new, temporary peak holiday season surcharges that will impact shipping costs for ecommerce businesses this holiday season. This detailed layout of charges from the major carriers will help you make wise business decisions as you lay out your strategy for handling the surge in seasonal shipments.…»
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6 Operational KPIs to Know Anytime, Anywhere
Today, we see some retailers strained beyond repair, closing stores while putting more pressure on suppliers to retain some level of margin and profitability. Here are six key performance indicators that retailers should be able to use to measure specific data at any time.…»
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Top 10 Tips on Holiday Peak Season Planning
In case you missed Multichannel Merchant's virtual event, Peak Season Summit 2017: Optimizing Black Friday through Cyber Monday and Beyond – or even if you did join us but would like a quick refresher – here are our top 10 takeaway tips from the experts in merchant operations for peak season planning.…»
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