Multichannel Merchant O+F Advisor Operations & Fulfillment Strategies & Tactics

week of 9/20/2017
7 Considerations for an Incentive Pay Plan in Your DTC Operations
Incentive pay is a bonus over and above hourly wage an associate can earn by meeting pre-set requirements or criteria. It can be based on productivity quality or safety. Here are 7 considerations your need to consider beforehand if an incentive pay plan is going to be successful.…»
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New Guitar Center Executive Focuses on Customer Data, Insights
Jeannine D’Addario, the new chief customer officer of Guitar Center, said she intends to focus on data analytics to provide a more personalized, relevant experience for each and every customer of the national chain of big-box music stores.…»
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4 Steps For Reducing Pick-Error Rates
Many options exist in the marketplace for high-tech solutions that reduce errors in the fulfillment process, including pick-to-light systems, voice-automated picking systems and even fully automated robotic picking systems. However, these solutions can be expensive and are therefore not financially justifiable for small volume or highly variable fulfillment operations. Here are four steps to reduce your pick-error rates. …»
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Get Recognized as a Top 3PL
Applications are now being accepted for MCM’s 2018 Top 3PL Provider index. The listing is free to all qualified applicants. Apply today!
Analysis of FedEx GRI, DIM Charge for SmartPost in 2018
FedEx Corp. announced it will increase shipping rates on FedEx Express, FedEx Ground and FedEx Freight by an average of 4.9%, effective Jan. 1. See how the numbers break down and how they will impact various FedEx products.…»
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Kohl’s to Start Accepting Amazon Returns, Deepening Ties
Kohl’s said it will begin accepting and processing Amazon returns for free at 82 stores in Los Angeles and Chicago starting in October. The company will pack and ship eligible returns to Amazon processing centers.…»
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