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STRATEGIES & TACTICS FOR THE B2B & B2C MERCHANT
week of 3/15/2016 |
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6 Steps to a More Effective, Holistic Omnichannel Strategy |
A cross-functional approach is key to a successful omnichannel strategy, enabling a seamless customer experience that can drives sales and profits. Merchandising, logistics, marketing and planning departments all play a key role in the assortment, pricing and promotions that influence the outcome. Without across-the-board participation, your efforts can fall flat. Here are 6 steps to a more effective omnichannel strategy.…» |
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How to Create an Award-Winning Email Communications Experience |
What are the best practices in brand communications, especially in the critical area of transmitting a customer's order information? Learn how SmartHub from eBay Enterprise + Innotrac analyzes its data to determine the winners and losers. And come to the Operations Summit, April 12-14 in Cincinnati, to find out the winners of the 2016 Excellence in Customer Experience Awards.…» |
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What’s Next For Brands’ Social Marketing Strategies? |
As mobile usage continues to grow, new social platforms will also continue to evolve and be discovered—bringing a whole new element to social marketing. In the very near future, we will see the integration of mobile and social channels through messaging apps like WhatsApp and Viber, live-streaming tools like Periscope, and traditional networks like SnapChat and Facebook that have staying power. …» |
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The MCM Network Source Directory |
Offers easy access to all the leading products, technology and services available – searchable by type, geography and name. Start your search. |