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| week of 6/3/2020 |
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| Nordstrom Sales Fall but Ecommerce Inches Up, Diversification Continues |
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| Luxury retail bellwether Nordstrom saw ecommerce growth of 5% to more than $1 billion in the first quarter of 2020, while overall sales dropped nearly 40% as COVID-19 locked down its retail side, the company reported. Nordstrom is also evolving its model to focus more on off price locations and ecommerce than mall stores. |
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| The Significance of Shops for Facebook, Sellers, Ecommerce |
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| What is the potential for Facebook Shops? Could it be looking beyond transactions to a WeChat scenario creating a total consumer experience? In this MCM CommerceChat podcast, Andrea Szasz, a principal analyst at Kearney, talks about Facebook's initiative and how it fits into the bigger picture of ecommerce in the COVID-19 era. |
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| sponsored by |
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| Mark Your Calendars: New Virtual Workshop |
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Did you know 50% of customers consider the returns process an essential part of your brand experience? Learn how to master your returns operation to reduce costs and drive retention and growth at Multichannel Merchant’s first virtual workshop on June 16.
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| Securing Your Ecommerce Store During COVID-19 |
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| Without a proactive prevention plan, an ecommerce store is bound to lose customer data and revenue as transactions soar during COVID-19. Here are 5 of the most common cyber threats to look out for, plus some quick tips to prevent them, as well as suggestions for improving your overall site security. |
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| 6 Ways Fashion Retailers Can Connect with Customers with Stores on Pause |
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| For fashion retailers, the COVID-19 situation presents an assortment of challenges as not only have people’s priorities and needs changed but, for many, shopping for clothing is an inherently in-person activity. Here are 6 ways fashion retailers can connect with customers online while physical shopping is on pause to drive sales. |
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Related Content
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| sponsored by |
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| Use Real-Time Data to Enhance Workflow |
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With operations management needing to comply with new safety protocols and customer demand at an all-time high, systems need to provide a greater degree of flexibility. In this report how the pandemic has led to a rethinking of software and system priorities.
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| On the job hunt? |
| See open jobs for ecommerce and marketing. |
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| Event Information |
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ECOMMERCE OPERATIONS SUMMIT
SEPTEMBER 9 - 10, 2020
GAYLORD OPRYLAND, NASHVILLE, TN
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