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| week of 7/14/21 |
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| How Best Buy Approaches Hiring and Staffing Challenges |
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| Finding enough workers is a problem, and you need to be mindful of how the workforce is changing to meet staffing objectives. Mark Irvin, chief inclusion and diversity officer for Best Buy and a keynoter at Ecommerce Operations Summit 2021, talks about how his charge aligns with the company's labor management strategy. |
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| NewStore Raises $45 Million in New Funding |
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| NewStore, provider of an omnichannel platform focusing on helping vertically integrated brands improve their customer experience, has raised $45 million as it expands in Europe and looks to fuel further growth. Stephan Schambach, founder and CEO of NewStore, said the pandemic “changed the sentiment” around omnichannel. |
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| sponsored by |
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| Unlocking the next frontier of e-commerce |
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Expanding into new markets is often highly complex and resource-intensive. Understand how to navigate this expansion with PayU’s latest report, The Next Frontier: the most promising markets for emerging e-commerce leaders in 2021 and beyond. Learn more about which markets offer the greatest opportunity for e-commerce in this data-led analysis of sixteen markets spanning five continents.
Download now.
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| With Brand Loyalty, Emotion-Based Strategies Are the Future |
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| Loyalty programs are essential to the overall brand experience. A transactional “do/get” value exchange establishes functional bonds, but this tactic alone is not enough to build deeper emotional connections and weather future storms. Emotional loyalty strategies will be among the most successful in a post-pandemic world. |
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| Card-Linked Offers Work But Need Improvement |
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| Card-linked offers, such as “get 5% cash back at Retailer X,” have become ubiquitous in online banking. And although targeting has improved, they've looked fairly similar for a while. Consumers ask “Why don’t I get offers from merchants I spend the most with?” The answer has to do with the limitations of bank-transaction data. |
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| sponsored by |
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| A Better Return Process is Your Key to Ecommerce Success |
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How you handle your ecommerce returns has become a key differentiator. In the latest Multichannel Merchant special report, we look back at the 2020 holiday season returns, and examine the win-win of dropoff points. Experts offer insights on how retailers are upping their game in returns, which is shaping up to be a “loyalty battleground” for years to come.
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Related Content
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| sponsored by |
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| Plan For The Future of Ecommerce Operations Now |
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After a year full of disruptions, consumer behaviors and business practices have changed drastically. In Multichannel Merchant’s annual outlook report, we talk to retail leaders about how you can optimize ecommerce operations while delivering against expectations in the post-pandemic reality.
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| On the job hunt? |
| See open jobs for ecommerce and marketing. |
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