Multichannel Merchant

STRATEGIES & TACTICS FOR THE B2B & B2C MERCHANT

week of 7/30/2019

Back-to-School Spending Expected to Reach $80.7 Billion, Per NRF

Total back-to-school spending is expected to reach $80.7 billion, down from $82.7 billion last year, according to The National Retail Federation’s annual survey. Here is what retailers can expect from shoppers this school season. …»

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The Empowered Consumer: Navigating the New B2B2C Digital Landscape

As the world of commerce becomes increasingly omnichannel, the boundaries that once clearly separated ecommerce markets have begun to fade away. Whereas a brand might have traditionally kept business-to-business (B2B) sales and business-to-consumer (B2C) sales in siloes, today’s connected commerce experiences have created a new selling environment: B2B2C.…»

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Securing the Entire Digital Payment Lifecycle

Gone are the days when buyers relied exclusively on cash, checks and credit cards to conduct financial transactions. Today, digital transformation and next-gen technology are dramatically transforming payment methods, processes and systems. …»

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	Overcoming Operational Challenges in a Rapidly Growing Ecommerce Business
	Download this MCM report to learn how two hot ecommerce brands worked with FedEx Fulfillment to overcome inventory management, fulfillment, distribution, transportation and reverse logistics challenges to get packages to customers faster.

Executing a Digital Strategy is Table Stakes and There is No Turning Back

Today’s shoppers increasingly are digital natives, which means they prefer technology-based solutions and hold high expectations when it comes to the end-user experience. In fact, recent market research found that 86% of shoppers are willing to pay more for a better customer experience. …»

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eBay Suite of Fulfillment Services Targets High-Volume Sellers

Taking a shot at Amazon’s leading position, eBay will launch a fulfillment program next year targeting high-volume sellers and tapping a network of partners to provide end-to-end services including shipping, tracking, warehousing and customer service. This is similar to a move made last month by ecommerce platform Shopify.…»

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