News and Intelligence for the Multichannel Merchant

August 6, 2013

By Tim Parry

My recently-widowed father has become addicted to catalog shopping. But if Congress has its way, he, and a lot of other senior citizens, could change their shopping habits. Here's why, if your business caters to seniors, you need to step up to Congress and fight for your customers.

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By Erin Lynch

Wayfair.com, an online home furnishing retailer, has announced the acqusition of lifestyle retailer DwellStudio for an undisclosed amount of money. Wayfair.com said the acquisition not only adds product design and development to the brand portfolio but also means the possibility of new product lines by the end of 2013.

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By Erin Lynch

As we move closer to the 2013 holiday season, retailers are cautiously optimistic about consumer spending. However they are expecting to see an uptick in the November and December months. Not surprisingly, retailers expect mobile to play an increased role in driving sales with minimal contributions from social media.

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By Erin Lynch

Even though a majority of merchants already have their back-to-school game plan in place, it’s still not too late to make the most out of the $72.5 billion shopping season.

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By Daniela Forte

Having video on your ecommerce site is the perfect selling tool, it not only will boost conversion rates, but also customer satisfaction, according to Dr. Melody King, vice president of marketing and sales for Treepodia.

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Putting Social to Work for Your Business

5 Strategies & 15 Best Practices You Need to Know to Grow Your Revenue

Digital Customer Experience Trends to Watch, 2013

10 Amazon Mistakes You're Probably Making & How it Fix Them

2013 Lead Management Optimization Study: Key Trends Analysis

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