| MCM TUESDAY
News and Intelligence for the Multichannel Merchant June 18 , 2013 |
 |
| The Secret Fix for Mobile App Customer Retention
By Bob Moul The first step in fixing the mobile app retention problem is acknowledging the situation and understanding why it exists. Few, if any apps are perfect on day one, but the rush to bring an app to market, and an inability to know precisely how audiences will respond, both put pressure on companies to launch apps whether they are ready or not. |
|
Advertisement
|
| Cyber Weekend Customers Come Ready to Buy
By Tim Parry Even if you don’t sell products geared toward the Black Friday-Cyber Monday crowd, you need to have your ecommerce site in top shape ahead of the holiday rush. In this video taken at IRCE 2013, Ian MacDonald of Party Supplies Delivered tells Tim Parry of Multichannel Merchant at IRCE 2013. MacDonald says his site does not [...] |
|
Advertisement
|
| More Merchants Making Ecommerce Video a Must
By Tim Parry Nearly 40% (39.8%) of merchants say they plan to add product videos to their ecommerce sites in 2013, according to findings from Multichannel Merchant's MCM Outlook 2013 report on ecommerce. Click through for more findings, and to download the complimentary report. |
| 7 Ways to Provide Exceptional Customer Service
By Daniela Forte Customer service is critical between retailers and customers. The rise of social media is sending the message that ecommerce companies need to understand and embrace these new social customers in a timely and personal manner, according to this infographic by Sales Force Desk. |
| B2B Lags Behinds B2C in Online Customer Satisfaction
By Daniela Forte Today, ForeSee released its annual Business-to-Business (B2B) Benchmark that reports on customer satisfaction trends and allows B2B companies… |
| New Google+ Dashboard Enhances Online Presence for Businesses
By Daniela Forte Google announced Google+ dashboard this week which will make it easier for users to “manage your online presence,” according to a recent blog post by Google’s Pavni Diwanji. Businesses will now be able to connect to their customers in meaningful ways. |
|
Advertisement  A MUST-TEST list for mid- to upscale catalogers, Pure Collection women have expendable dollars (average income $150,000) to spend on their every need and want. 37,000 12 Month Buyers. Average order $220. 18 mailers continuing. Special test incentive pricing of $65/M base for Nonprofits & Publishers. Contact Linda Thompson, Infogroup Targeting Solutions, 402.836.5154 |
| Find Products and Services |
| Search our site for Products and Services |
|
Advertisement  How to Deliver an Engaging and Interactive Webinar June 18, 2013 Time: 2:00 p.m. ET Make your webinars more than just a presentation tool! Create interactive and engaging webinars to get higher quality leads and educated prospects. Click here to register! |
ABOUT THIS NEWSLETTERYou are subscribed to this newsletter as `email`For questions concerning delivery of this newsletter, please contact our Customer Service Department at: Multichannel Merchant An Access Intelligence publication International: 847-763-9509 Email: Customer Service Access Intelligence | 10 Norden Place, Norwalk, CT 06855 © 2013 Access Intelligence. All rights reserved. This content is protected by United States copyright and other intellectual property laws and may not be reproduced, rewritten, distributed, re-disseminated, transmitted, displayed, published or broadcast, directly or indirectly, in any medium without the prior written permission of Access Intelligence.
|
 |
| About Us Privacy Policy |