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The News, Commentary & Events that Shaped Commerce This Week
week of 3/17/2017 |
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| Lands' End on Being a Customer Experience Leader |
| What does it take to be a customer experience leader? Kelly Ritchi, SVP of Employee and Customer Services for Lands' End, talks about the iconic brand’s philosophy and approach to customer service, what sets it apart, and the business benefits it sees as a result. The company is a finalist in the leadership category for the Excellence in Customer Experience awards from Multichannel Merchant; winners will be announced during a luncheon on March 29 at Operations Summit 2017 in Pittsburgh.…» |
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| JackThreads Looking for Buyer After Failed Business Model |
| Mens online retailer JackThreads is looking for a buyer. The brand, which had been part of the digital media company Thrillist, is in talks to sell after its recent reincarnation failed. See what has caused JackThreads to go down this path and what the future holds for them. …» |
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| Hudson’s Bay Company in Talks to Buy Neiman Marcus |
| The ongoing saga of faltering department stores continues, with reports that Canadian-based retail giant, Hudson’s Bay is in talks to acquire struggling high-end retailer Neiman Marcus. See what plans the retail giant has for Neiman Marcus and what it will mean going forward. …» |
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| Walmart Plans to Acquire ModCloth |
| Walmart is planning to acquire 15-year-old online vintage-inspired apparel retailer Modcloth. See what plans the big-box retailer has in place for Modcloth and what it means for them. …» |
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| The MCM Network Source Directory |
| Offers easy access to all the leading products, technology and services available – searchable by type, geography and name. Start your search. |
