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Multichannel Merchant
week of 2/16/22
Veho Raises $170M to Reach $1.5B Valuation
Veho, a startup whose software matches demand to crowdsourced drivers and handles deliveries and returns out of its own warehouses, has raised another $170 million to reach a $1.5 billion valuation, just two months after its last $125 million round made it a unicorn. The company plans to expand to national coverage in 2022.
Ecommerce Returns: Cost Center or Competitive Advantage?
However unsatisfactory the returns process is now it gives businesses an incredible opportunity to build loyalty and delight customers. By optimizing it for convenience, and by taking steps to reduce the risk of returns fraud, you can create a better experience for customers to win and keep their loyalty.
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Protect Against Fraud Now

Increases in online shopping have unfortunately also increased the opportunities for fraudsters. In this Multichannel Merchant special report, Fraud Increasing in Ecommerce, But Help Is on the Way, industry experts discuss current fraud trends, the different types of fraud, and the solutions available to retailers that can help prevent attacks.

BOPA a Growing Option for Consumers
Nearly one in five American consumers prefer the more convenient option of buy online, pickup anywhere or BOPA vs. showing up at a retailer’s stores in an area, if it’s offered at checkout, according to a new study from Via.Delivery. The study was based on thousands of ecommerce transactions in Q4 2021.
15 Ways to Improve Warehouse Space Utilization
During evaluation of multichannel warehouse operations, the efficiency of storing and moving goods typically drops when between 80% and 85% of available space is being used. With new fulfillment center locations at a premium and costs rising, here are 15 ways you can improve space utilization in your ecommerce facility.
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It's Time To Refresh Your Carrier Strategy

With so much disruption, retail and ecommerce shippers need to seriously reevaluate their carrier strategy. Read the latest Multichannel Merchant special report, Why Yesterday’s Carrier Strategy Has Expired, where industry experts discuss the need for more flexibility and adaptability in carrier strategy.

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Inventory Management Complexities Are Here to Stay

Check out Multichannel Merchant’s latest special report, Inventory Management Gets Trickier As Forces Collide, to stay ahead of inventory management challenges. Read now to hear what analysts are observing and what companies like Burton and Firstleaf are doing to help mitigate inventory management struggles.

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