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| UPS Sees Record Profit, Peak Volume Inches Up |
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| UPS saw package volume increase by a below-projection 0.2% in Q4, higher in the beginning and lighter at the end, as the Omicron surge, the pull-forward of shopper activity and retail inventory challenges weighed on the key metric, the company said in its fourth quarter call. Amazon represented 11.7% of its business in 2021. |
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| Legends of LTL: Debunking Four Common Myths |
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| Due to the complexity of freight shipping operations, many businesses that move large quantities of goods may have preconceived notions about LTL or believe common myths about why LTL isn’t right for them. By and large, these myths may be exactly the opposite of the how a well-organized and prepared 3PL handles LTL shipments. |
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| Ecommerce Returns: Reducing the Profit Hit |
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| For decades, studies show a high percent of customers feel ease of returning products impact their purchasing decisions. “Free” returns shipping makes shopping even more attractive. Who wants to buy a product that can't be returned or carries onerous conditions? Here are 7 ways to lessen the profit impact of ecommerce returns. |
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| Freight Forwarders, Shippers: Creating Long-Term Relationships |
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| Freight forwarders who excelled as partners during crisis points will be well positioned to turn recent first dates with shippers into long, beautiful relationships. They have been using tech to create efficiencies that allow them to devote time and attention to stellar customer service over the past two years when business was tough. |
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| Protect Against Fraud Now |
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Increases in online shopping have unfortunately also increased the opportunities for fraudsters. In this Multichannel Merchant special report, Fraud Increasing in Ecommerce, But Help Is on the Way, industry experts discuss current fraud trends, the different types of fraud, and the solutions available to retailers that can help prevent attacks.
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| On the job hunt? |
| See open jobs for ecommerce and marketing. |
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