ICYMI: The Government Accountability Office criticized USPS efforts to implement a 10-year strategic plan to improve performance and reduce losses. The USPS said it was faulted for not strictly adhering to GAO project management guidelines, and was making progress.

Multichannel Merchant
week of 8/30/23
Goods-To-Person in E-Fulfillment: Flexing Along With Demand
Ecommerce demand may not be exploding like 2020 and 2021, but retailers are increasingly looking at automated solutions like goods-to-person (GTP) systems to help future-proof their operations as conditions fluctuate. Automated storage and retrieval (AS/RS) and autonomous mobile robots (AMR) are gaining serious traction, with rapid market expansion projected between now and 2030.
MCM Top 3PL Directory: An Indispensable Resource for Ecommerce Companies
More retail and ecommerce companies are forging partnerships with third-party logistics providers (3PL). They’re realizing fulfillment and shipping demands will continue to outstrip their internal capabilities. To address this growing need, Multichannel Merchant’s Top 3PL directory is a curated listing of over 60 profiles of leading providers. The submission period is now open for our 2024 directory.
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Taking a Media-First Approach in Ecommerce

Cut through marketplace noise and win valuable mindshare by delivering compelling, engaging visual media experiences that will help you drive shopper connection, engagement, and conversion.

Amazon Free Shipping Threshold Shift a Win Either Way
Amazon is testing pricing for non-Prime members to get free shipping in selected areas, raising the threshold from $25 back to $35 – the same as for shoppers who aren’t members of Walmart+ – as it probes the potential to increase order value when shoppers add items. Amazon has yo-yoed the order threshold as it reads the tea leaves of analytical data on shopper behavior and pulls the levers.
Returns: Is A Consumer’s Expectation A Retailer’s Nightmare?
It seems like a lifetime ago that U.S. retailer Nordstrom made waves with its “no questions asked” returns policy. There is even an urban legend that one customer returned a…
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Inventory Management Complexities Are Here to Stay

Check out Multichannel Merchant’s latest special report, Inventory Management Gets Trickier As Forces Collide, to stay ahead of inventory management challenges. Read now to hear what analysts are observing and what companies like Burton and Firstleaf are doing to help mitigate inventory management struggles.

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WineDirect Uses Waveless Tech to Drive Scale

Learn how the WineDirect operations team was able to leverage technology to enable the correct order flow and fulfillment across channels, while providing critical scale to meet heightened demand.

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