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Operations & Fulfillment Strategies & Tactics
week of 5/10/2017 |
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| Multichannel Merchant Has Gotten a Web Makeover |
| Welcome to the newly redesigned home of Multichannel Merchant, your one-stop destination for the latest trends, news, best practices and research covering ecommerce and direct-to-customer businesses. You'll have easier access to resources like expert opinions, research, how-to content and vendor solutions.…» |
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| 4 Ways to a Better Customer Experience |
| When your customers are happy (or unhappy) with the product or service you provide, they will tell people about it. Here are four ways they will be guaranteed a better customer experience. …» |
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| UPS to Charge for Peak Season Volume Shortfalls |
| In a move designed to capture network costs associated with retailers who fail to meet peak volume commitments, UPS plans to charge them for shortfalls this year. The charges would cover costs such as extra workers and surplus space on trucks or in distribution hubs based on retailers’ projections and volume commitments.…» |
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| DHL Supply Chain Testing Robotics Solution |
| DHL Supply Chain will be starting a pilot program using warehouse robots from Locus Robotics in late July, at its Memphis facility servicing a medical device customer, with plans to expand into ecommerce fulfillment shortly thereafter should the test prove a success.…» |
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| Where are You Losing on Shipping and Handling? |
| In order to get a better handle on the impact of your shipping and handling costs, you need to first understand the details and then determine the best policy from a financial, marketing and customer service perspective. See some real-world examples and tips on how to stay on top of your S&H costs.…» |
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| The MCM Network Source Directory |
| Offers easy access to all the leading products, technology and services available – searchable by type, geography and name. Start your search. |
