Multichannel Merchant O+F Advisor Operations & Fulfillment Strategies & Tactics

week of 1/15/2020
New Industry Group Seeks to Tackle Growing Issue of Product Returns
To combat the growing problem of returns, which continue to eat away at profit margins, the Retail Value Chain Federation and returns prevention software provider Newmine have created the Product Returns Council to work on solutions. Both will take part in a returns workshop at Ecommerce Operations Summit, April 14-16 in Orlando.…»
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SEKO Acquires Freight Forwarder Air-City to Expand Its Services in China
SEKO Logistics has acquired New York-based freight forwarder and cross-border ecommerce firm Air-City, Inc. for an undisclosed sum as it looks to expand its shipping capabilities into China and add resources and infrastructure in the critical New York area. A year ago, SEKO acquired GoodShip International Inc. in Chicago.…»
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Improving Picking Operations in Your Ecommerce Fulfillment Center
Order picking is one of the most important functions in the ecommerce fulfillment center. The customer experience can be a good or bad one based on accuracy and timeliness. Assess your operations to determine how and at what cost changes can be made to processes, technology and automation.…»
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Why More Brands Are Moving Direct to Customer
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California Judge Exempts Truckers from AB5 Contractor Law
A state court judge in California ruled in favor of truckers seeking an exemption from AB5, which broadly restricted use of contractors by requiring reclassification as employees. On Dec. 31, a federal judge issued a similar ruling temporarily exempting truck drivers from the Jan. 1 implementation of AB5; it was extended on Jan. 13.…»
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Walmart Expands Use of Scanning Robots, Launches MFC for Grocery
Walmart is expanding its fleet of shelf-scanning robots, adding 650 this year for a total of 1,000 as it looks to address nettlesome grocery out-of-stock issues and battle competitors with the technology like Ahold Delhaize’s Stop & Shop, Giant Eagle and Schnuck’s. It has also launched a micro fulfillment center at a New Hampshire store.…»
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