Multichannel Merchant O+F Advisor Operations & Fulfillment Strategies & Tactics

week of 1/22/2020
Post Peak, Amazon Removes Ban on FedEx Ground, Home for 3P Sellers
A month after prohibiting third-party sellers from using FedEx Ground and FedEx Home for Prime orders due to alleged on-time performance issues, Amazon is now saying they’re back on the nice list. Amazon said the performance issues have been resolved to its satisfaction, allowing 3P sellers to use the services again.…»
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Be Prepared for These 5 Questions from Subscription Box Customers
Customers may enjoy an element of surprise with their subscription box contents – but not when it comes to order details. Successful subscription companies make it a priority to educate customers about the fulfillment process and manage expectations. You should be able to anticipate and address these 5 customer questions.…»
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XPO Explores Sale or Spinoff of Up to 4 Business Units, Just Not LTL
Saying the market hasn’t been rewarding the company as it should, the board of XPO Logistics said the company was exploring strategic options including the sale or spinoff of up to four business units, which would not include its less-than-truckload shipping business. It has retained Goldman Sachs and J.P. Morgan as financial advisors.…»
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GlobalTranz Acquires Cerasis, 11th Acquisition in Three Years
3PL GlobalTranz Enterprises has acquired Cerasis, a provider of managed transportation and third-party multimodal logistics services, marking its 11th acquisition since January 2017. Cerasis has a managed transportation client base that uses its 3PL/4PL service offerings and technology solutions, including TMS.…»
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Shippers Feeling Pain from Expansion of Carriers’ Additional Handling Charge
Consumers have gotten more comfortable ordering bigger, bulkier items online and having them shipped to their homes, covering categories like furniture, home improvement products and housewares. This is now coming at a cost for shippers, especially as the rule has changed for additional handling charges from FedEx and UPS.…»
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Cost-Effective Ways to Streamline Shipping
6 quick wins to grow profit and stronger customer experiences.
 
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