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| Staples to Accept Returns from Other Retailers Through Optoro Partnership |
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| Continuing a growing trend toward making ecommerce returns more convenient and safer for shoppers in the contactless pandemic era, Staples has struck a partnership with Optoro in which the office supply giant will accept unboxed returns from other retailers that will be processed by Optoro. More retailers will come online in January. |
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| How to Create a Memorable Unboxing Experience This Holiday Season |
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| Unboxing has become kind of a big deal in retail and ecommerce. It not only elevates the customer experience with a "wow factor" but also serves as a promotional tool for brands as unboxing videos are shared so often on social media, and often go viral. This infographic from 2Flo lays out many of the key elements and benefits. |
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| 6 Ways to Reduce Expensive Ecommerce Picking Errors |
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| Picking errors have a very high cost to your ecommerce business in both actual costs and in lower customer satisfaction, lifetime value (CLV) and retention. These problems will erode your business’ profitability and damage the customer experience. We'll help you identify the costs and share 6 ways to minimize picking errors. |
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| Sink-or-Swim Holidays: Retailers Can Get By with a Little Help from Tech |
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| The harsh truth is that this holiday season will be a true test for retailers and brands – can they meet demand while exceeding high customer expectations? Those that can’t quickly adapt will lose out to fierce competition. Technology can help them scale up and optimize their fulfillment and delivery to win the 2020 holidays. |
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| sponsored by |
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| What You Need to Know About Ecommerce Fulfillment Innovation |
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Did you know over 30% of ecommerce facilities plan to invest in predictive analysis, building automation, and robotics over the next few years? Gain insight and analysis on data from more than 150 ecommerce executives to outline how leading companies are managing and improving their operations to keep employees safe, and customers happy.
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Related Content
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| On the job hunt? |
| See open jobs for ecommerce and marketing. |
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| Event Information |
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ECOMMERCE OPERATIONS SUMMIT VIRTUAL
SEPTEMBER 9 - 10, 2020
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