This week, MCM released its annual Top 3PL directory, highlighting leading providers, and a pair of major retail CEOs worried about flagging consumer confidence heading into the holiday home stretch; easing inflation in key categories was a positive sign. Here's hoping for a strong Q4 close! Enjoy your weekend.

Multichannel Merchant
Hits of the Week

week of 12/9/22
The CEOs of Nordstrom and Walmart both spoke this week of continuing concern over inflation affecting shoppers heading into the back half of the 2022 holiday season, as credit cards are maxed out and kitchen table budget meetings weigh using funds for gifts vs. essentials, causing retail jitters.
Multichannel Merchant has published its eighth annual MCM Top 3PLs directory for 2023, a searchable directory of leading third-party logistics (3PL) providers in ecommerce and direct-to-customer operations. It features in-depth profiles of 70 providers, including information on key capabilities and service offerings.
While Amazon is the clear market leader in ecommerce sales, at $50.9 billion to $19.2 billion, arch-rival Walmart has been gaining in some respects in their ongoing retail industry cage match. Jungle Scout has developed a helpful infographic that details some key comparison metrics between the two behemoths. (image credit: Wharton/UPenn)
Is your login box a welcoming touchpoint or a chokepoint? Obviously, technology has reshaped how we interact with each other. But the importance of being welcoming and hospitable remains true in your online environment. Here's how to make your login box and the entire experience more like an ambassador and less like a bouncer.

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