Multichannel Merchant
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week of 3/1/21
In the era of ecommerce explosion, the lines between purchases are getting blurred internally. With stores closed or operating at limited capacity, many are now using them to fulfill ecommerce orders. All of this has sales tax consequences. This MCM report addresses the impact of the shifting retail landscape on sales tax considerations.
Shippo, a shipping software platform provider, has raised $45 million in a new funding round, with plans to invest in product and engineering teams as well as exploring ways to extend its technology into the pre- and post-purchase realms to increase the value and stickiness of its offering.
The public often thinks of the United States as a monolingual country. However, it has a degree of multilingualism few other countries even come close to experiencing. In other words, there is a vast audience for multilingual commerce right here in the U.S., and not addressing foreign language speakers is a huge missed opportunity.
If 2020 was the year of ecommerce growth, 2021 will be the year of the ecommerce experience evolution. Customers will increasingly dictate how, when and where they want to shop, and retailers need to pivot fast to offer them more channels and more convenient choices. Based on that, here are 3 trends to watch in 2021.

Is Your Email List Suffering from Poor Hygiene?

U.S. E-Grocery Sales Hit $9.3B in January

Walgreens Partners with Instacart

Kroger Hit by Breach, No Customer Data Misused

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