Multichannel Merchant O+F Advisor Operations & Fulfillment Strategies & Tactics

week of 11/01/2017
LateShipment Helps Shippers Access Carrier Refunds
With an estimated $3 billion left on the table each year in unclaimed refunds from major carriers for errors such as late or wrong deliveries, a software company has figured out how to automate the claims process and win some of that money back for its shipper clients.…»
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7th Annual Ecommerce Operations Summit
Join us April 3-5 2018 in Columbus, OH, for the ONLY conference focused on optimizing direct-to-customer and omnichannel operations & fulfillment.
Amazon Key Allows In-Home Deliveries When You’re Out
Right on the heels of Walmart’s September announcement of an in-home grocery delivery service being tested in New York City, Amazon has come out with its own offering allowing drivers to enter homes and drop off items under the watchful eye of a new Amazon smart connected camera – all tied to Alexa.…»
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How Draper James Implemented an Omnichannel Customer Experience
Having unified data was crucial for Southern lifestyle apparel brand, Draper James, a brand launched in 2015 by actress Reese Witherspoon. Here is what Draper James did to make its products visible across channels. …»
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Voice-Shopping: What’s in Store for Ecommerce Companies
November 8, 2017 @ 2:00 p.m. ET - What’s on the horizon for conversational commerce? Join us for this free webinar to learn how voice shopping stands to impact your company. Register today!
 
Early Gap Analysis Equals Software Conversion Success
When it comes to a software conversion project, there are major unknowns if you don’t conduct a gap analysis with the selected vendor. Such analysis provides insights on proposed modifications and workarounds, estimated hours and costs, helping you avoid expensive, time-consuming overruns.…»
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An Analysis of UPS 2018 General Rate Increase and Other Changes
Effective Dec. 24 (yes, you read that correctly), rates for UPS Ground, UPS Air and International services as well as UPS Air Freight rates within and between the U.S., Canada and Puerto Rico will increase an average of 4.9%. Here's an analysis of UPS's changes and the impact they will have on parcel shippers.…»
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Discover How Unified Data in the Cloud Powers Growth
Free On Demand - Discover how a unified cloud platform gives ecommerce company Hincapie Sportswear the visibility to make critical business decisions and prepare for the race ahead.
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