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Operations & Fulfillment Strategies & Tactics
week of 4/18/2018 |
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| How to Assess Your Drop Shipping Customer Service |
| Offering merchandise from drop shipping vendors has greatly extended the assortment of thousands of ecommerce and omnichannel brands, with many choosing to drop ship 100% of their merchandise. The challenge: Maintaining high customer service standards and vendor compliance. Here's what we found from mystery shopping two major merchants.…» |
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| Asian Consumers Have Greater Fulfillment Expectations Than Those in U.S. |
| Surprisingly, Asian consumers far outstripped their U.S. counterparts in terms of expectations for placing late orders and still qualifying for fast delivery, according to a new global version of the UPS Pulse of the Online Shopper survey. See what other insights were gleaned from the study on preferences around the globe.…» |
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| sponsored by |
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| Retail Transformation: Strategies to Make “Fulfill From Store” A Reality |
| It’s hard to escape the chatter claiming the death of the traditional retail store. And, when stores do go bankrupt, we hear the same explanation: Ecommerce and direct-to-home delivery has turned brick-and-mortar retail into an outdated model for serving customer needs and desires. Here are some key areas to think about when fulfilling from a retail store. …» |
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| Target Launches Same-Day Delivery from Store in Urban Markets |
| In the endless march toward greater and faster convenience in shopping across channels, Target announced that 60 outlets in five major markets will offer a same-day delivery service on in-store purchases, making it easier to get bulky items home to an urban dwelling.…» |
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| The MCM Network Source Directory |
| Offers easy access to all the leading products, technology and services available – searchable by type, geography and name. Start your search. |
